• When it comes to waterproofing and foundation repair, you don’t want to trust just anyone for these important services. Remember – these problems are making your home unsafe in multiple ways for the people inside of it, meaning you have to make sure you’re dealing with a company that understands how to diagnose and repair a wide range of wet basement and foundation problems. Below, you’ll find testimonials from customers that have been satisfied with our services. Read more below and feel free to contact our staff for answers to your questions.

  • Reviews & Testimonials

  • I called Don and left word on his machine asking him to return my call. Not only did he return my call, but he stopped by that same afternoon, assessed my basement problem, provided me with an explanation I could understand, shot me a solid estimate and set a date to make repairs the following week. He arrived on time and completed the job in two days. I now have a dry basement for the first time in thirty years. ( what a fool for waiting so long!). Don was professional, honest, personable and efficient. He cleaned up meticulously each day, and his workers were courteous and hard working. I couldnâ t have had a better experience. I would recommend Don Felton and his Sure-Dry business without reservations.

    Waterproof Inspection / Certification Service David H. in Taylorville, IL

  • Always showed up when he scheduled. He kept us up to date with the progress. His crew is very polite and tidy. They were respectful of the home and all the surroundings. They took steps to keep as much concrete dust contained. Don Is very very knowledgeable of his trade. He also did a mold/mildew mitigation. I highly recommend him for bulging walls, mold, and waterproofing. Thank you Don! Brenna Jeffers, Re/Max Professional Broker

    Waterproof Inspection / Certification Service Brenna J. in Springfield, IL

  • Don & his team worked so efficiently, professionally & on schedule as planned. It was a huge relief to get this work done. I've been having water in our crawl space for some time. He was probably the 5th estimate that I received. No scare tactics were used. He was very professional & since he had so much experience dealing with this issue, he knew exactly what needed to be done. I would most definitely recommend him to anyone needing this kind of work done. A+ for honesty, hard work & professionalism.

    Waterproof Inspection / Certification Service Christine S. in Chatham, IL

  • These guys were very accommodating, courteous, and even did more than was expected. It hasn't rained yet but I believe they were very conscientious about the work they did. Price was reasonable and all employees were very nice and got the job done quickly. I would definitely hire them again.

    Waterproof a Basement or Foundation Hewsey C. in Edinburg, IL

  • My wife and I contacted Don Felton using Home Advisor, Don was the only contractor who listened to us and understood what we needed to fix our drainage problem! Don and his crew put in a French drain in our yard, so that water can drain away from around our window wells and keep them from filling with water! After Don left you could hardly tell that they were here except for where we asked them to put the excess dirt in a low spot in our yard. His workers even removed the rocks from the dirt and racked it level! I highly recommend Sure Dry Waterproofing (Donald Felton) Very professional and a Great person to work with! Don also installed a new sump pump in our basement at a very reasonable price and gave us a 5 year warranty on it (the manufacturer only gives you 3 years)!

    Waterproof Inspection / Certification Service Mike H. in Decatur, IL

  • This company came out and recommended the cheapest and easiest way to fix the water leak without spending excessive amount of money. I would recommend Sure Dry Waterproofing.

    Waterproof a Basement or Foundation Cynthia S. in Springfield, IL

  • First class, professional, genuine, honest, trustworthy and go the limit to make sure your 100% satisfied. Don't waste your time looking anywhere else. These are the people you want to solve your problem.

    Waterproof a Basement or Foundation Ricky J. in Decatur, IL

  • Honest very knowledgeable went above called company for a sump pump try to get warranty replacement Did a little digging to open channel for water flow during estimate at no charge also put on couple of fittings on pipe for free gave options and explained easy terms understand.

    Install or Replace Foundation Drains Janet T. in Athens, IL

  • I hired Sure Dry because my basement was leaking. They were the third estimate I received. The first place I called couldn t even give me an estimate because the job was so large and would require tearing into the walls. The second business I called informed me that I was looking at a minimum $2,000. Thankfully, I called Sure Dry. He came out and after 20 minutes told me my issue could be fixed for around $15. I just needed to extend my downspout. I did that and my problem was solved! They are honest and reliable and I highly recommend!

    Waterproof Inspection / Certification Service Heather M. in Decatur, IL

  • I needed to find someone available as soon as possible for repair of my basement wall. Mr. Felton was able to begin the job almost immediately. He rearranged a previous appointment and was able to start the next day. The work was done with the barriers and very little dust. When I did the final inspection I was amazed at the work but the cleanup was immaculate. He and his team were very nice and I would recommend Sure Dry for anyone in need of repairs. .

    Waterproof a Basement or Foundation Virginia A. in Illiopolis, IL

  • My husband and I just had Sure-Dry waterproof our basement and they did an excellent job. Don was able to get us on the schedule quickly and he and his crew completed the job in a timely manner. They were hard-working, professional, and did what they said they would do when they said they would do it. Don was great at explaining everything to us that needed to be done and kept us informed of the progress along the way. Nice, honest company that was great to work with. We would definitely recommend them to our friends and family.

    Waterproof Inspection / Certification Service Jon/stephanie S. in Ashmore, IL

  • Had a secondary sump pump installed. The sump pump has a 3-year warranty but provides in writing a 5-year warranty on parts and labor. Tells me he stands behind his work AND he installed a good sump pump. I will hire him again if the occasion arrived. Arrive at the agreed upon time. Very professional and knowledgeable, you can tell he is very experienced. Answered my novice questions with respectful answers, providing me with the information I was seeking even if I did not ask the right question.

    Install Interior Foundation Drains or Sump Pump Charlene M. in Chatham, IL

  • Don Felton and his crew did a great job installing 2 sumps and a drain system in our basement. They were professional, cleaned up the mess and did it for half the cost of the big name basement waterproofing companies. Don even power washed our deck as a "thank you" for doing business with him. That's practically unheard of these days!

    Waterproof Inspection / Certification Service Joe S. in Stonington, IL

  • They worked so hard having to dig the trenches by hand. I was so glad that Don could do the mold remediation too. My husband was down in the crawlspace afterwards and was very impressed with the job. Even though it was a messy job, they kept the floor/area covered, cleaned and swept afterwards. They did an amazing job and I would highly recommend them. Appreciate all they did.

    Waterproof a Basement or Foundation Teresa C. in Monticello, IL

  • Don Felton and his team arrived on time each day, were respectful of my home, laid down cloths to protect my carpeting, treated me with respect, did an excellent job of waterproofing my basement and cleaned up after themselves. In addition, Don kept me apprised of the progress and cleaned my porch and brick wall better than it has ever been cleaned.

    Waterproof a Basement or Foundation Rebecca S. in Springfield, IL

  • Don and his crew did a great job on my rental house. Two days after they finished we had major downpours. Not a single drop of water in the basement. After flooding all the time I have a dry basement!

    Waterproof a Basement or Foundation Ronald G. in Decatur, IL

  • Since I do not have email, this is a letter of commendation for Sure Dry Waterproofing. For 30 years we have had water periodically in our basement. Others have tried to repair to no avail. Last summer Donald Felton was working in my neighborhood and when I saw his truck, I stopped to inquire. He gave me his business card and said he did free estimates. I did not follow up. I had an inspection done by another professional that revealed black mold and a dangerous level of air quality in the crawlspace. I remembered having Mr Felton's business card so I called him. He came over and diagnosed the problem in the crawlspace. I signed a contract. I am so impressed with him because he has a vast knowledge of the system he uses and explained it in terms I could understand. I am a widow and I am cautious about allowing people in my home. I am also impressed with him because he has experienced men working for him and he works right along with them. I felt very safe and secure while they were here. He has a strict rules--no smoking, alcohol, drugs, etc. and everything was clean and orderly when they left. Sure Dry Waterproofing solved the problem. No water in crawlspace, or mold, or musty odor. The air quality in the basement is now zero, down from 75 in January. His work is exemplary, and I would not hesitate to recommend him to anyone. He is a charming and successful young businessman.

    Waterproof a Basement or Foundation Shirley D.

  • We had a new and serious issue with leaking and flooding in the basement of our 90-year-old home. We hired Sure Dry on the basis of Don Felton's expert and knowledgeable recommendations. Don was professional, responsive and efficient. He and his crew finished the extensive drainage job in less than 3 days, just in time for a heavy rain. The basement stayed completely dry and the drainage system worked perfectly. We will highly recommend Sure Dry to others.

    Install or Replace Foundation Drains Leellen S. in Urbana, IL

  • Don Felton and his crew put in a drainage and sump pump solution to basement leaking and seepage. They were professional in all aspects of the project from containment of the dust and dirt and cleaning up afterward. The house is 100+ years old and they found 2 concreted floors one on top of the other. This surprise did not pose an obstacle for Don and his team. We have since had rain that normally would have caused seepage into the basement but it has remained dry. The second part of the project will be done in the spring with the addition of window wells and dirt fill to improve the grade around the house. I have since recommended Don to 2 people, a friend and a relative, for similar problems.

    Waterproof a Basement or Foundation Mary D. in Stonington, IL

  • Very knowledgeable on the subject and offered several solutions to choose from. Great job! Done in 2 days!

    Install Interior Foundation Drains or Sump Pump Holly M. in Urbana, IL

  • This professional carefully studied the problems we had with drainage, some retaining walls and a berm in our front yard, then, he found solutions to resolve these issues. We enjoyed working with this professional and felt his knowledge and expertise were invaluable. His communication skills and willingness to listen to our concerns and ideas, were excellent. All of the workers that were brought to assist with this project were hard working and dedicated to safely and efficiently completing their jobs. After the repairs were made and the project was finished, they thoroughly cleaned up after themselves and made our front yard and driveway look pristine. We totally appreciate all the efforts this company put forth to complete our project.

    Repair a Poured Concrete Wall Gary and Cheryl B. in Mount Auburn, IL

  • Don and his crew did an excellent job on our house. Was pleased with the work, and got the job done in two days. Would recommend him for your waterproofing needs! Thank you Don and crew for the work. Joe and Roxanne Osborne.

    Waterproof Inspection / Certification Service Joe O. in Charleston, IL

  • I talked to numerous waterproofing companies in the area (some of the bigger name ones with all the advertising, videos, and commercials) and I'm so glad I went with Sure Dry! Don (the owner) and his crew far surpassed my expectations: they did an excellent job and the price was half of what the others quoted for the exact same job. Half!! Don is very honest and nice to work with! He did me a huge favor (at no cost) and had his guys bust up and carry out an old concrete sink from my basement. My basement has never looked better! I wish I would have called him years ago!!

    Waterproof Inspection / Certification Service Anna G. in Champaign, IL

  • Don was very professional, very accommodating and really went the extra mile to make sure I was satisfied. I felt very comfortable letting Don and his men work in my home all week and they answered all my questions without hesitation. I would recommend them to anyone.

    Waterproof Inspection / Certification Service Joshua C. in Decatur, IL

  • Highly professional , very honest , most effective solution , and least expensive, also tried to not charge you , very punctual!

    Install or Replace Foundation Drains Yoram B. in Urbana, IL

  • Don was the best. Besides doing a top quality job he went way beyond the requirement of the job. He found a way to save me having an electrician to hook up the pump. I also like that he found a way to have the water drain into my sewer line so I didn't need to have the water drained into my yard. At the end of each day he would take us around and explain what they did and what they would do the next day. I felt very confident with Don and would recommend him highly.

    Waterproof Inspection / Certification Service Dale M. in Champaign, IL

  • Great service: professional, friendly, prompt, good cleanup after service. Highly recommend!

    Waterproof Inspection / Certification Service Lenore A. in Charleston, IL

  • Don was great to work with. Explained everything he was going to do, and he and his crew were prompt and always polite. The work itself was of exceptionally high quality. Don stayed on the worksite the entire time. He and his crew cleaned up the worksite and finished in a day and a half just as Don promised. Highly recommend!

    Waterproof Inspection / Certification Service Betsy K. in Champaign, IL

  • Don Felton installed steel beams to support a basement wall. He ordered the beams immediately and installed them a few days later, as soon as the materials arrived. Don answered all my questions, clearly explained what he intended to do, and returned calls quickly. This was probably my best experience with a home repair company in the many years that I have needed work done on my home.

    Waterproof Inspection / Certification Service Lyn P. in Urbana, IL

  • Don and his crew were hardworking guys! They stuck with it for a day and a half and got it done as promised. I appreciated that they were careful not to mess up my house and cleaned up afterwards. I didn't have to wait a long time for them to get started on the job. Don has a lot of experience and it showed in the quality of his work, his organization and professionalism. After this basement waterproofing in July 2017, I have had no problems.

    Waterproof Inspection / Certification Service Carol B. in Springfield, IL

  • Mr. Felton is extremely nice and professional. He answered all my questions and explained in great detail what is expected with the type of waterproofing system his company provides. Not only did they arrive when scheduled to, but they also finished the project in a timely manner and did an excellent job of cleaning up when finished. I haven't had any water issues since the job was completed in 2008. I highly recommend Suredry Waterproofing.

    Waterproof Inspection / Certification Service Nancy S. in Springfield, IL

  • Very knowledgeable, patient and professional very nice contractor knew what he was doing and so much attention to detail. I felt very comfortable with the work he did. Cleaned up after himself and followed up t make sure everything was ok.

    Waterproof a Basement or Foundation Velma P. in Rantoul, IL

  • They did everything I asked for and did a great job!

    Install Interior Foundation Drains or Sump Pump Jackie M. in Saint Joseph, IL

  • Had this done in June 2017 and have had no water in the basement since. We had a 4" rain in July and the system did it's job. Don and his crew did a great job!

    Install or Replace Foundation Drains Brenda P. in Sullivan, IL

  • It was a great experience

    Waterproof a Basement or Foundation Patty M. in Petersburg, IL

  • Very Happy with Don and his employees at Sure Dry. My husband is a Civil Engineer and in 23 years I've never heard him say a contractor has done something exactly as he expected and would have done himself. This is a huge credit to Don's knowledge and capabilities. He's a real professional and expert at what he does. I will recommend Don to everyone I know.

    Waterproof a Basement or Foundation Colleen K. in Springfield, IL

  • Great customer service. Quickly responded to calls and explained the processed in detail.

    Waterproof a Basement or Foundation Athina L. in Springfield, IL

  • Don was the only contractor to call me back within 5 minutes and was on a Sunday. He was early and at our house within an hour. We were in an emergency situation with sump pump failure and water in basement. Don was very courteous, professional and did not try and take advantage of my elderly parents in terms of price gouging. Overall, very impressed with Don and his ethics and professionalism. Good to work with professionals especially when in an emergency situation. I live in Chicago and deal with many contractors in my work. This gentleman is top notch and would recommend him for any job.

    Install Interior Foundation Drains or Sump Pump David J. in Bloomington, IL

  • I was very pleased. The estimate was thoroughly explained to me. No pressure to buy anything I did not need. The job was done in a very timely manner and totally cleaned the area. No mess for me to deal with. I would highly recommend Sure Dry.

    Install Interior Foundation Drains or Sump Pump Mary H. in Royal, IL

  • Needed my basement waterproofed from previous family experience I called Sure Dry for a quote. Don came out the following day and gave me a quote right on the spot. I hired him to do the work and was very pleased with the results. Communication, clean up, the time it took to do the work and how well the work was done was great. His experience definitely showed. I would highly recommend Sure Dry.

    Waterproof Inspection / Certification Service Brian W. in Springfield, IL

  • Very pleased. The owner/operator is hands on which contributes significantly to the superior quality workmanship. I would highly recommend Sure Dry without reservation. HUGE THUMBS UP!

    Waterproof a Basement or Foundation Jackie S. in Jacksonville, IL

  • Fair price, no high pressure sale, the work was done in a timely manner and Don was very forthright with everything. He is a trustworthy professional and also came out a month after being fully paid to put down the vapor barrier. I highly recommend Sure Dry to anyone with crawlspace issues including water damage plus mold & mildew removal. The crawlspace is now bone dry!

    Waterproof a Basement or Foundation Nate T. in Findlay, IL

  • Good price. Quality work. Explains things well. Work completed in timely manner. Cleans work area daily. Thanks!

    Waterproof a Basement or Foundation Larry O. in Sigel, IL

  • Fast quality work. Would definitely recommend.

    Waterproof a Basement or Foundation Jessica S. in Sherman, IL

  • Knowledgeable, professional and a pleasure to work with. The owner was here, working and supervising. He returned to make minor adjustments and see that everything was working well. I have a dry basement.

    Waterproof Inspection / Certification Service Lee L. in Champaign, IL

  • Very knowledgeable about not only water proofing basements knowledge about other maintenance tasks!!

    Waterproof a Basement or Foundation Terri W. in Decatur, IL

  • Most enjoyable to work with and total awareness of what was happening at all times.

    Install or Replace Foundation Drains Bobby C. in Springfield, IL

  • Very professional. The owner is on the job. 2 other workers and all worked very hard. Started/Finished the project on time Took great care to cover basement items that were not part of the project. Very pleased.

    Waterproof a Basement or Foundation Diann N. in Petersburg, IL

  • Extremely well qualified. Very timely. Very professional. Highly recommened.

    Waterproof Inspection / Certification Service Christine B. in Springfield, IL

  • Extremely well qualified. Very timely. Very professional. I highly recommend them.

    Waterproof a Basement or Foundation homeowner in Springfield, IL

  • They did a wonderful job in a timely manner from beginning to finish. Excellent job! I highly recommend this company.

    Install or Replace Foundation Drains homeowner in Jacksonville, IL